For payment, you can use credit card, payment on delivery, bank transfer, payment at convenient store, settled by Edy, or id settlement.
Security for credit card is guaranteed by SSL coding system and card number is converted to a code so it is very safe for use.
・After confirming of the payment,
we will ship out the goods you ordered.
・If the payment is not confirmed within 7 days,
the order will be cancelled.
・We do not honor payment system which collect on the delivery.
We use the Sagawa Kyubin and Japan Post Mail systems.
Appointment of the delivery can be any day of the week. We commit to shipment within 3 days after an order received (in case of bank transfer, after confirmation of the transfer). In case of rare possibility of shipment delay, we will inform you by mail.
You have choice of delivery time.
You can choose from the following.: Morning,
Japan across-the-board: \ 800
Purchases of more than \ 16,200 (including tax) receive free delivery.(except some special area)
In principle, the cancellation after returned goods exchange commodity shipping is we do not accept.
In case of faulty description or defect product case, we will exchange and accept
return of product immediately. However, if it is due from client’s perception of color, shape, etc. or if it is outlet product, then these procedures will not be ohnored.
Communication sale will be cooling off system off-label. Please confirm you have disclosed Consumer Agency [for withdrawal, etc. of the application of the contract in the mail order] (2 of law Article 15) for more information.
Products handled are by parallel import. In some cases, the contents and volume of the product is slightly different from the product sold in Japan. Also, there may be cases that received product is a little bit different from the PC view. Also in some cases, you may find foreign seal on the product.
email@example.com ※ 24 hours available. However, the return message could be on next day, it is depending on when you send message. If mail is received on Saturdays, Sundays or Holidays, you should get a reply on the next working day.
Working Hours: 10:00～17:30 (Weekdays)
Telephone operation: 10:00～15:30 (Weekdays)
Closed: Saturdays, Sundays and holidays